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Playin' It Safe

Arrowside Unit

What services do we offer?

The Arrowside Unit provides a free and confidential service to people of all ages and backgrounds. You will not be judged in any way and your concerns will always be dealt with in a sensitive manner.

The Arrowside Unit provides:

  • Tests for all sexually transmitted infections, including HIV, Hepatitis B and C
  • Hepatitis B vaccination for at risk groups
  • Risk assessment and possible emergency treatment for HIV exposure
  • Emergency contraception
  • Advice about contraceptive methods
  • Condoms and lube

Treatment is free of charge and we can offer advice and support on a wide range of sexual problems.

Where are we located?

Alexandra Hospital Site
Woodrow Drive
Redditch
Worcestershire
B98 7UB

Contacting Us

To contact us by telephone, please call 0300 123 1731 for reception or 01527 516480 for advice.

Location map

View this location on Google Maps ›

Directions by road

Follow the signs for the Alexandra Hospital Redditch.

Directions by train

If you are travelling by rail please get off the train at Redditch station then take a bus to the hospital.

Directions by bus

From Redditch Bus Station take any of these 66/67/55/56/52/53/247 to the hospital. From Kidderminster (Sundays only) take bus 334 to Redditch Bus Station.

When are we open?

We run a walk-in clinic four days of the week. We also offer appointments on most days.

Walk-in clinics

These are run on a first-come, first-served basis. Please note that walk-in clinics can be very busy so you may have to wait to be seen or clinics may have to close earlier than the stated hours.

Monday: 12.45 pm - 3.30 pm

Wednesday: 8.45 am - 11.30 am

Thursday: 1.00 pm - 6.30 pm

Friday: 8.45 am - 11.30 am

Appointment clinics

Monday: 5.00 pm – 7.40 pm

Wednesday: (Nurse-delivered service) 1.30 pm – 3.30 pm

Thursday: 9.20 am – 11.45 am

Friday: 1.50 pm – 2.40 pm

Clinic open to receive telephone calls

Monday: 9.30 am - 7.30 pm

Tuesday: 9.30 am - 4.30 pm

Wednesday: 9.30 am - 4.30 pm

Thursday: 9.30 am - 7.30 pm

Friday: 9.30 am - 4.30 pm

(An answering machine operates between 13.00 and 13.30 daily.)

Is there disabled access?

Yes.